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In June and July 2013, 400 citizens aged 18 and over from throughout the commonwealth participated in a study to document Virginians’ current attitudes and opinions concerning insurance fraud. A similar study was conducted in May 2005, designed to track attitude changes since the benchmarking research was originally conducted in 2000.

Six key issues were covered, which included evaluation of fraudulent behaviors; perceived prevalence of fraudulent behaviors; knowledge and awareness of insurance fraud; personal experience with fraud; likelihood of reporting suspected fraud cases; and awareness of the VSP Insurance Fraud Program.

Key findings of the survey included the indication that Virginians continue to grow less trusting: the number of respondents believing most people can be trusted dropped from 40 percent in 2000 to 16 percent in 2013.

The executive summary for the 2013 survey can be found below. To request a copy of the complete survey, please contact Pam Jewell via email or call (804) 674-2777.

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